Question 1

How fast is delivery?

Accepted Answer

All products on SELECT are digital and delivered automatically the moment your payment is confirmed. Your items appear instantly in your Customer Area under Downloads.

Question 2

What payment methods do you accept?

Accepted Answer

Checkout is handled by Komerza's secure hosted payment page, which supports major cards and popular payment methods depending on your region.

Question 3

Is my payment secure?

Accepted Answer

Yes. We never see or store your card details — payments are processed entirely on Komerza's PCI-compliant checkout. SELECT only receives confirmation that an order was paid.

Question 4

Where do I find my orders and downloads?

Accepted Answer

Sign in to the Customer Area with the email you used at checkout. Your orders, order status and downloadable items are all available there.

Question 5

Do you offer refunds?

Accepted Answer

Because products are digital and delivered instantly, refunds are handled on a case-by-case basis per our Refund Policy. Open a support ticket and our team will help.

Question 6

How do I get support?

Accepted Answer

Join our Discord for the fastest response, or open a support ticket from the Support page. We aim to answer every ticket as quickly as possible.

Question 7

Are stock levels accurate?

Accepted Answer

Yes. Stock is read live from our store. When an item shows 'Only X Left' or 'Out of Stock', that reflects real, current availability.

Frequently asked questions